Terms and Service

Last Update Date: July 30, 2026

You can find our previous terms as of March 6, 2026 oneleet.com/terms-old

1. Agreement

1.1 These Terms and Conditions (“Terms”) govern your use and access of the services, website, and software (collectively “Services”) offered by Oneleet Inc., a Delaware corporation, with its primary place of business at 9450 SW Gemini Dr, PMB 89141, Beaverton, OR 97008-7105, USA (“Oneleet”). Any user accepting these Terms on behalf of an organization represents and warrants that you have the authority to bind such organization to these Terms. As used in these Terms, “Customer” means the individual user and, if applicable, the organization on whose behalf such user is using the Services. Notwithstanding the foregoing, if an organization has entered into a separate, written agreement with us governing access to and use of the Services (an “MSA”), such MSA will control with respect to such organization’s use of the Services.

1.2 We may make changes to the Terms or to the Services by providing notice to you. When such changes to the Terms are made, we will make the updated Terms available on our website. We will notify you for any material changes. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

2. Use of the Services

2.1 License. You will use the Services solely in accordance with these Terms, the documentation for the Services, and the applicable license scope stated in a quote or order form (collectively, “Approved Use”), as well as applicable laws and regulations. If we provide any software for your use on your premises or devices, we grant you a non-exclusive, non-transferrable, non-sublicensable limited license to use the software only in connection with the Services during the service term. Although we have no obligation to monitor your use of Services, we may do so and may prohibit any use of Services we believe may be (or alleged to be) in violation of the foregoing.

2.2 Additional Services. As may be required, Services may include implementation services, audit support services (such as configuration of integrations and collection of your data and policies, evidence collection, and auditor coordination), and other professional services necessary to provide the Services described in the quote or order form. 

2.3 AI Features. 

(a) AI Features. We may offer a suite of artificial intelligence features and functionality (collectively, “AI Features”). You are not required to use the AI Features and you are free to stop using and disable the AI Features at any time.

(b) Input and Output. When enabled, the AI Features will process the input submitted by you (“Input”) to create and deliver to you the results generated by such processing (“Output”). Certain AI Features may also process other data you submit to improve the nature of the Output returned by the AI Features, which data shall also be considered Input. Input and Output are Customer Data. We assign to you all our right, title, and interest (if any) in and to Output. You grant us a worldwide, fully paid-up, royalty-free, and non-exclusive license to use, reproduce, adapt, modify, host, maintain, compile, translate, share and distribute such Input and Output for the purpose of providing the AI Features, creating and improving AI Features, and collecting and using aggregated, anonymized usage and performance statistics to measure the performance of AI Features. Notwithstanding anything stated to the contrary, we will not use Input or Output to train, fine-tune, or otherwise develop AI models made available to other customers. Aggregated and de-identified data derived from your use of the AI Features is not Customer Data and may be used to operate and improve the AI Features. 

(c) Warranties and Disclaimers. You represent and warrant that you have all rights, licenses, and permissions required to authorize us to process the Input under these Terms. AI and machine learning technologies have known and unknown risks and limitations. You are solely responsible for developing your own policies regarding the use of any such technologies. We are not responsible for any inaccuracies, incompleteness, or errors in Output. We are not responsible for any biases or limitations of the underlying algorithms or data. We are not responsible for any Output that you or any individual may find harmful, offensive, or otherwise unsuitable for its intended use. You are solely responsible for all use of Outputs and evaluating such Outputs for accuracy and appropriateness for your use case. Output may not be unique, and that AI Features may generate the same or similar Output for any number of users. THE AI FEATURES ARE PROVIDED “AS-IS” FOR USE AT YOUR OWN RISK.

2.4 Pre-Release Features. We may make available certain “pre-release”, “experimental”, “beta” or other Service features prior to their full commercial release (“Pre-Release Features”), at our sole option. Receipt and use of any Pre-Release Features may be conditioned on acceptance of additional terms and may be subject to confidentiality obligations. We may change the features and functionalities at any time and may never release them in a commercial version of the Services. THE PRE-RELEASE FEATURES ARE PROVIDED “AS-IS” FOR USE AT YOUR OWN RISK.

2.5 Account. You will identify an administrative user name and password for your account. We reserve the right to refuse registration of, or cancel passwords we deem inappropriate. You represent and warrant that (a) all information provided to us is up-to-date, accurate, and complete, (b) you will not allow another person to access the Services using your account, and (c) you will not access the Services using another individual’s account. You must notify us immediately if you become aware of any unauthorized access. You will remain liable for the actions associated with your account. If a user is using the Services on behalf of an organization, such organization may be able to access and view such user’s use of the Services as well as restrict or terminate such user’s access thereto. Organizations are liable for the acts and omissions of all users who access and use the Services on behalf of such organization, including their compliance with these Terms.

2.6 Restrictions. 

You will not:

(a) directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services; modify, translate, or create derivative works based on Services; 

(b) use Services for timesharing or service bureau purposes or otherwise for the benefit of a third party; 

(c) remove any proprietary notices or labels;

(d) introduce malware or otherwise interfere with other users’ use of the Services;

(e) provide us information or feedback that infringes third-party rights, breaches confidentiality obligations, or violates applicable law;

(f) attempt to probe, scan or test the vulnerability of the Services, breach the security or authentication measures of the Services without proper authorization or wilfully render any part of the Services unusable;

(g) use or access the Services to develop a product or service that is competitive with our products or engage in competitive analysis or benchmarking;

(h) transfer, distribute, resell, lease, license, or assign the Services or otherwise offer the Services on a standalone basis; or

(i) Use the Services outside the scope expressly permitted hereunder and in the applicable Order Form.

2.7 Export Control. Further, you may not remove or export from the United States or allow the export or re-export of Services, software or anything related thereto, or any direct product thereof in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. As defined in FAR section 2.101, software and documentation are “commercial items” and according to DFAR section 252.227-7014(a)(1) and (5) are deemed to be “commercial computer software” and “commercial computer software documentation.” Consistent with DFAR section 227.7202 and FAR section 12.212, any use modification, reproduction, release, performance, display, or disclosure of such commercial software or commercial software documentation by the U.S. Government will be governed solely by these Terms and will be prohibited except to the extent expressly permitted by these Terms.

2.8 Equipment. You will be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use Services, including, without limitation, modems, hardware, servers, software, operating systems, networking, web servers and the like (collectively, “Equipment”). You will also be responsible for maintaining the security of Equipment, your account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of account or Equipment with or without your knowledge or consent.

2.9 Your Responsibilities

(a) Cooperation. We rely heavily on your full cooperation to provide the Services successfully. To this end, you will (i) timely provide all necessary, accurate, and complete information and documentation as requested (ii) execute any actions, adhere to designated procedures, and fulfill any other requirements specified to facilitate the successful delivery of the Services and (iii) engage in regular communication with the Company to ensure a mutual understanding of service progress and requirements. 

(b) Consequence. If you fail to extend the requisite cooperation, provide the necessary information, undertake required actions, or abide by the stipulated procedures within the indicated timeframe, we may not be able to effectively render the Services. In such instances, we may consider the quote null and void. In the event the quote is null and voided, you will remain financially responsible for all costs we have incurred as a result of expended time and resources in anticipation of fulfilling the quote. This encompasses, but is not restricted to, man-hours, administrative expenses, and any third-party fees or costs we may have incurred. Moreover, under such circumstances, you agree to pay a cancellation fee equivalent to the total contract value or the actual costs borne by the Company, whichever is greater.

3. Support

We will provide reasonable technical support services in accordance with our standard practice. We will use commercially reasonable efforts to make the Services available 24/7, except for planned maintenance or any unavailability caused by circumstances beyond our reasonable control. In the event of any downtime or service interruption, we will communicate promptly with you and shall work diligently to restore the Services to full availability.

4. Data Protection and Privacy

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with our standard published security policies. 

Our privacy notice, available at oneleet.com/privacy (the “Privacy Notice”) describes how we process personal information we collect during use of the Services (“Personal Information”). The Privacy Notice is incorporated into these Terms by reference. Please review the Privacy Notice carefully to understand the ways in which we process personal information we collect from use of the Services.

5. Confidentiality; Ownership

5.1 Proprietary Information. Each party (“Receiving Party”) understands that the other party (“Disclosing Party”) has disclosed or may disclose business, technical or financial information relating to Disclosing Party’s business (hereinafter referred to as “Proprietary Information” of Disclosing Party). Proprietary Information of Company includes non-public information regarding features, functionality and performance of the offered services. Proprietary Information of Customer includes non-public data provided by Customer to Company to enable the provision of Services (“Customer Data”). Receiving Party agrees: (i) to take reasonable precautions to protect such Proprietary Information, and (ii) not to use (except in performance of Services or as otherwise permitted herein) or divulge to any third person any such Proprietary Information. Disclosing Party agrees that the foregoing will not apply with respect to any information after five (5) years following the disclosure thereof or any information that Receiving Party can document (a) is or becomes generally available to the public, or (b) was in its possession or known by it prior to receipt from Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of Disclosing Party or (e) is required to be disclosed by law. 

5.2 Customer Data. You will own all right, title and interest in and to Customer Data. We will own and retain all right, title and interest in and to (a) Services, all improvements, enhancements or modifications thereto, (b) any software, applications, inventions or other technology developed in connection with the Services, and (c) all intellectual property rights related to any of the foregoing. 

5.3 Performance Data. We may collect and analyze data and other information relating to the provision, use and performance of various aspects of Services and related systems and technologies (including, without limitation, information concerning Customer Data and data derived therefrom), and we will be free (during and after the term hereof) to (i) use such information and data to improve and enhance Services and for other development, diagnostic and corrective purposes in connection with Services and our other offerings, and (ii) disclose such data solely in aggregate or other de-identified form in connection with its business. No rights or licenses are granted except as expressly set forth herein.

5.4 Feedback. You are not obligated to provide any feedback, suggestions, or recommendations (“Feedback”) to us. If you provide such Feedback, then you grant to us a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or exploit the Feedback at our sole discretion. Feedback does not include any Proprietary Information or Customer Data.

6. Payment of Fees 

6.1 Payment. You will pay us the applicable fees described in the quote or order form for the Services in accordance with the terms therein (“Fees”). All Fees are due within 30 days from the date of invoice or purchase. All fees are non-refundable and non-cancellable. If your use of Services exceeds Service Capacity set forth in the quote or otherwise requires the payment of additional fees, we will invoice you for such usage and you will pay the additional fees in the manner provided herein. We may change the Fees or applicable charges and to institute new charges and Fees at the end of the then-current service term by providing a 30-day notice to you. If you believe that we have invoiced you incorrectly, then you must contact us no later than 60 days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit. Inquiries should be directed to our customer support department. You will be responsible for all taxes associated with Services other than U.S. taxes based on our net income.

6.2 Late Fee. Unpaid amounts are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum permitted by law, whichever is lower, plus all expenses of collection and may result in immediate termination of Service. 

7. Publicity

We may request your consent to mention your name, display your logo, and provide a brief overview of your use case with our platform on our website, client directories, and any marketing or promotional endeavors. We will always seek your explicit consent before doing so, and this usage is contingent upon adhering to any trademark usage guidelines you have shared with us. This section does not apply to individuals or organizations accessing Oneleet's Trust Page at https://trust.oneleet.com/ for the purpose of requesting compliance documents or reports.

8. Term and Termination

8.1 Term. Subject to earlier termination as provided below, these Terms are effective for the duration of the service term as specified in Order Form and will be automatically renewed for additional periods of the same duration as the initial service term, unless either party notifies the other party of its intention not to renew at least thirty (30) days prior to the end of the then-current term.

8.2 Termination. In addition to any other remedies it may have, either party may also terminate these Terms upon thirty (30) days’ notice (or without notice in the case of nonpayment), if the other party materially breaches any of these Terms. 

8.3 Effect of Termination. All Fees become immediately due and payable upon termination. All sections of these Terms which by their nature should survive termination will survive termination, including, without limitation, accrued rights to payment, confidentiality obligations, warranty disclaimers, and limitations of liability. Upon termination or expiration of these Terms for any reason, we will promptly return or, at the your request, destroy, all copies of the Customer Data. We will also deactivate the Customer’s access to the Services.

9. Warranty and Disclaimer

We will use reasonable efforts consistent with prevailing industry standards to maintain Services in a manner which minimizes errors and interruptions in Services and will perform Implementation Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by us or by third-party providers, or because of other causes beyond our reasonable control. We will use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. HOWEVER, WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, SERVICES AND IMPLEMENTATION SERVICES ARE PROVIDED “AS IS” AND WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 

10. Limitation of Liability

NOTWITHSTANDING ANYTHING TO CONTRARY, EXCEPT FOR CLAIMS RELATED TO BODILY INJURY OF A PERSON, WRONGFUL DEATH, FRAUD, GROSS NEGLIGENCE, AND WILLFUL MISCONDUCT, WE AND OUR SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES WILL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THESE TERMS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A)FOR ERROR OR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND OUR REASONABLE CONTROL; OR (D) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES RECEIVED BY US FOR THE SERVICES UNDER THESE TERMS IN THE 12 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, IN EACH CASE, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

11. Indemnification

You will defend, indemnify, and hold us and our subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers and partners harmless from and against any third party claim arising from or in any way related your breach of the Terms (and, in the case of an organization, by any user using the Services on your behalf), including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature. We will provide you with written notice of such claim, suit or action. We may also assume control of the defense or settlement of a claim subject to indemnification hereunder at any time upon notice to you.

12. Miscellaneous

12.1 Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. 

12.2 Non-Assignment. You may not assign any of your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent (not to be unreasonably withheld). Any attempted assignment or delegation in contravention of the foregoing shall be void. 

12.3 Entire Agreement. These Terms constitute the whole legal agreement between us and completely replace any prior agreements between us in relation to the Service. No variation to these Terms shall be valid unless expressly agreed upon in writing by both parties. 

12.4 Waiver. If we don’t exercise or enforce any legal right or remedy which is contained in these Terms (or of which we have the benefit of under any applicable law), this will not be taken to be a waiver of our rights and that those rights or remedies will still be available to us. 

12.5 No Agency. No agency, partnership, joint venture, or employment is created as a result of these terms and you do not have any authority of any kind to bind us in any respect whatsoever. 

12.6 Attorney’s Fees. In any action or proceeding to enforce rights under these Terms the prevailing party will be entitled to recover costs and attorneys’ fees. 

12.7 Notice. All notices under these Terms will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. 

12.8 Governing Law. These Terms will be governed by the laws of the State of Delaware without regard to its conflict of laws provisions.

12.9. Order of Precedence. In the event of any inconsistency between the terms stated in quote and these Terms, the terms in the quote prevail. In the event of any inconsistency between these Terms and other documents, these Terms prevail.